WarmFloors Ltd knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of WarmFloors Ltd. By visiting warmfloorsonline.com, you are accepting and consenting to the practices described in this Privacy Notice.

Controllers of Personal Information

Any personal information provided to or to be gathered by WarmFloors Ltd is controlled at 8 Roundhill Avenue, Cottingley, Bingley, BD16 1PH.

Collection and Use of Personal Information About Customers

Any information we receive at WarmFloors is only used to help improve our service to you. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information we gather.

Information you give us: we receive and store any information you enter on our website or give us in any other way. These are:

E-mail communications: to help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from WarmFloors Ltd if your computer supports such capabilities.

Do we use Cookies?

WarmFloors Ltd don't use any cookies.

Business transfers: as we continue to develop our business, we might sell or buy stores, subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that WarmFloors Ltd or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of WarmFloors Ltd: we release account and other personal information when we believe release is appropriate to comply with law, to enforce or apply our Conditions of Use and other agreements or to protect the rights, property or safety of WarmFloors Ltd, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Policy.
With your consent: other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

If you do not want to receive e-mail or other mail from us, please email us at sales@warmfloorsonline.com (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of WrmFloors Ltd and orders placed with WarmFloors Ltd, and it is your responsibility to review them for changes).

Conditions of Use, Notices and Revisions

If you choose to visit warmfloorsonline.com, your visit and any dispute over privacy is subject to this Privacy Notice and our Conditions of Use, including limitations on damages and application of the laws of England. If you have any concern about privacy at warmfloorsonline.com, please send a thorough description to sales@warmfloorsonline.com and we will try to resolve it.

Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Automatic Information

Examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, login, e-mail address, password, computer and connection information such as browser type and version, your operating system and platform, purchase history, which we sometimes aggregate with similar information from other customers to create features such as Top Sellers, the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time), cookie number, products you viewed or searched for, zShops you visited, your Auction history and any phone number used to call our customer services number.

In accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 03 - We do not send random marketing emails to personal email addresses (spam).

We conform with the requirements of the Data Protection Act, 1998